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Privacy Policy

Last Updated: November 14, 2025
Website: https://www.maxxfinance.ca
Owner: Multi-Services A.P. Gaspésie Inc.
Mailing Address: 133 boul. Perron, Maria, QC, G0C 1Y0, Canada
Email for Privacy Inquiries: info@maxxfinance.ca
Phone: 418-800-9230

1. Introduction

This Privacy Policy explains how Maxx Finance (“we”, “us”, “our”) collects, uses, stores and protects your personal information when you use our website www.maxxfinance.ca (the “Website”) or when you contact us or schedule an appointment through our online forms.

This Policy applies alongside our Terms of Use.

2. Identity and Contact of the Data Protection Officer

Data Protection Officer: Adam Page
Address: 133 boul. Perron, Maria, QC, G0C 1Y0, Canada
Email: info@maxxfinance.ca
Phone: 418-802-8014

3. Legal Compliance

This Policy complies with the following laws, where applicable:

PIPEDA – Personal Information Protection and Electronic Documents Act (Canada)
GDPR – General Data Protection Regulation (EU)
CCPA – California Consumer Privacy Act (USA)

If a conflict exists between this Policy and an applicable regulation, the stricter regulation will apply.

4. Consent

By using our Website or submitting information through our forms, you consent to:

the terms of this Privacy Policy; and
the collection, use and storage of your personal information as described.

5. Personal Information We Collect

5.1 Automatically Collected Data

When you use our Website, we may automatically collect:

IP address
Location (approximate)
Device and browser details
Links clicked on the Website
Content viewed

5.2 Data You Provide Voluntarily

When performing certain actions (e.g., filling a form), we may collect:

First and last name
Age and/or date of birth
Email address
Phone number
Any information you include in messages or attachments

5.3 How We Collect This Information

Contact forms
Appointment scheduling forms
Cookies (see Section 14)

We only collect data necessary for the purposes described in this Policy.

6. How We Use Personal Information

Automatically collected data is used for:

Statistics
Website performance and security

User-submitted data is used for:

Appointment scheduling
Communication with individuals who contact us
Providing services requested
Ensuring regulatory compliance (opt-in and opt-out records)

We do not use your personal data for purposes not disclosed in this Policy.

7. SMS/Text Messaging (A2P Compliance)

When you provide your phone number, you consent to receive appointment-related text messages only.

Opt-out: Reply STOP at any time
Help: Reply HELP or email info@maxxfinance.ca
Message frequency: varies based on appointments
Message & data rates may apply
Carriers are not liable for delayed or undelivered messages

We retain opt-out logs only to honour and enforce your preferences.

8. Sharing of Personal Information

8.1 Internal Use

Employees may access data only when necessary to perform their duties.

8.2 Third-Party Providers

Web hosting (Hostinger)
CRM and messaging services (e.g., GoHighLevel)

Third parties cannot use your data beyond what is required for the service.

8.3 Other Disclosures

We may disclose information if:

required by law
required for legal proceedings
necessary to protect our legal rights
part of a business sale or transfer

9. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal requirements.

10. Protection of Personal Information

All personal data stored in our systems is confidential and accessible only to Adam Page.

We use reasonable security measures, but no system can guarantee absolute protection.

11. Minors

Under GDPR, individuals under 18 are considered minors. A legal guardian must provide consent for data collection, processing and use.

12. Your Rights

You have the right to:

access your personal information
correct inaccurate information
request deletion (when legally permissible)
modify your consent

Requests may be sent to info@maxxfinance.ca.

13. How to Modify, Delete, or Contest Data

Contact our Data Protection Officer:

Adam Page
133 boul. Perron, Maria, QC, G0C 1Y0
418-802-8014
info@maxxfinance.ca

14. Cookie Policy

We use:

Functional cookies

To remember your preferences for future visits.

Analytics cookies

To improve Website design and functionality.

Targeting cookies

To customize content and improve relevance.

You can disable cookies in your browser, although this may affect Website performance.

15. Changes to This Privacy Policy

We may update this Policy from time to time to maintain compliance with applicable laws and reflect changes to our data practices. We encourage users to review this page periodically.

16. Contact

For questions regarding this Policy:

Adam Page
133 boul. Perron, Maria, QC, G0C 1Y0
418-802-8014
info@maxxfinance.ca